U.S. Citizen Services are available at the U.S. Embassy in Ankara, the U.S. Consulate General in Istanbul, the U.S. Consulate in Adana and the U.S. Consular Agency in Izmir.
To better help with you inquires, U.S. Citizen Services Unit has created U.S. Citizen Services Navigator. This navigator guides you through a series of questions to provide you services more efficiently. Please use the navigator for your inquires before you choose to email us, if your question is answered in the navigator, you may not receive a reply to your email.
U.S. Citizen Services Navigator
Please review our Frequently Asked Questions (FAQs) here. If your inquiry is answered in the FAQs or elsewhere on our website, you may not receive an individual reply. If your inquiry is regarding Immigrant or Non-Immigrant Visas, you will not receive a reply. Please see the contact information below and direct your question accordingly.
Ankara
Send an E-Mail: Question Form
Address: 1480 Sok No:1 Cukurambar Mah Cankaya 06530, Ankara
Tel: 90-312-294-0000 (emergencies only)
Fax: 90-312-232-7472
Istanbul
Send an E-Mail: Question Form
Address: Poligon Mahallesi Sarıyer Caddesi No: 75 İstinye 34460 Sarıyer, İstanbul
Tel: 90-212-335-9000 (emergencies only)
Fax: 90-212-335-9102
Adana
Send an E-Mail: Question Form
Address: Girne Bulvarı No.212 Yüreğir, Adana
Tel: 90-322-455-4100 (emergencies only)
Fax: 90-322-455-4141
Izmir
Send an E-Mail: Question Form
Other Sections
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Telephone (From Turkey): +90 (850) 390-2884
- Telephone (From the U.S): +1 (703) 520-2490
Immigrant Visa Inquiries: (Returning Residents, Fiancée Visas, Family Based Visas, Employment Based Visas, Diversity Visas (Green Card Lottery), Following-to-Join Refugee and Asylum Cases, Special Immigrant Visas): Please note Ankara processes all immigrant visas.
E-mail (Ankara): Question Form
Nonimmigrant Visa Inquiries: Ankara and Istanbul process nonimmigrant visas, so please direct your inquiries to the location where you applied or intend to apply.
E-mail (Istanbul): Question Form
E-mail (Ankara): Question Form
Web: usvisa-info.com
