Contact Information

Current operating status 

Please note, for all in-person services: Due to health and safety restrictions, limited services are available.  If you have been outside of Turkey in the 10 days prior to your appointment, you will need to reschedule.

U.S. Citizen Services are available at the U.S. Embassy in Ankara, the U.S. Consulate General in Istanbul, the U.S. Consulate in Adana and the U.S. Consular Agency in Izmir.

Please review our Frequently Asked Questions (FAQs) here. If your inquiry is answered in the FAQs or elsewhere on our website, you may not receive an individual reply. If your inquiry is regarding Immigrant or Non-Immigrant Visas, you will not receive a reply. Please see the contact information below and direct your question accordingly.

Ankara

Send an E-Mail: Question Form

Address: 110 Atatürk Bulvarı 06100 Kavaklıdere, Ankara
Tel: 90-312-455-5555 (emergencies only)
Fax: 90-312-466-5684

Istanbul

Send an E-Mail: Question Form

Address: Poligon Mahallesi Sarıyer Caddesi No: 75 İstinye 34460 Sarıyer, İstanbul
Tel: 90-212-335-9000 (emergencies only)
Fax: 90-212-335-9102

Adana

Send an E-Mail: Question Form

Address: Girne Bulvarı No.212 Yüreğir, Adana
Tel: 90-322-455-4100 (emergencies only)
Fax: 90-322-455-4141

Izmir

Send an E-Mail: Question Form 

Other Sections

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

  • Telephone (From Turkey): +90 (850) 390-2884
  • Telephone (From the U.S): +1 (703) 520-2490

Immigrant Visa Inquiries: (Returning Residents, Fiancée Visas, Family Based Visas, Employment Based Visas, Diversity Visas (Green Card Lottery), Following-to-Join Refugee and Asylum Cases, Special Immigrant Visas): Please note Ankara processes all immigrant visas.
E-mail (Ankara): Question Form

Nonimmigrant Visa Inquiries: Ankara and Istanbul process nonimmigrant visas, so please direct your inquiries to the location where you applied or intend to apply.

E-mail (Istanbul): Question Form
E-mail (Ankara): Question Form
Web: usvisa-info.com