FAQs – Before the Interview

Please read the appointment email we sent you before your interview carefully. All the required documents and necessary information are included in that email. If there is less than a week left for your interview and you have not yet received our email, please contact us through https://tr.usembassy.gov/visas/contact-immigrant-visa-section/

Please make sure to visit https://photos.state.gov/libraries/turkey/840293/Consular/Security%20Information.pdf for security information.

For further information please visit our website.

Once the Embassy’s Consular Section receives the file, we will email you the instructions on how to continue with your visa application.


Most applicants pay the visa fee directly to the National Visa Center (NVC) before their case is transferred to U. S. Embassy Ankara.

If the applicant has not yet paid the fee by the appointment date, he/she can pay it to the Consular Section cashier on the day of the interview.

All K visa applicants must pay a non-refundable application fee while getting an appointment through usvisa-info.com.

Please note that fees are subject to change. Follow this link: https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/fees/fees-visa-services.html for updated information about application fees.

Please note that these fees are non-refundable.

No. Eligible dependent children can receive immigrant visas at the same time as the principal beneficiary or any time thereafter, provided that the dependent child is still unmarried and under 21 years of age at the time of the visa issuance to that principal beneficiary. Please be advised, you must ensure that the dependent child’s file remains active after the principal beneficiary’s issuance by contacting our office at least once every year.

Physical presence of the petitioner is required only when he/she is filing the I-130 petition in person at the U.S. Embassy Ankara under exceptional circumstances. Petitioners for other visa applicants may not attend the interview.

A petitioner may withdraw a petition by mailing an original signed statement to the Consular Section stating their wish to do so.

After the visa application process is completed and a visa is issued, the Consular Section will send the applicant’s passport and visa packet to a Turkish Postal Service (PTT) branch  of the applicant’s choice for personal pick up.    All immigrant visa applicants need to register a passport/visa pick up location through our service provider’s website at  https://ais.usvisa-info.com/.  Applicants/petitioners can also call the Visa Information Service at 0850 390-2884 from Turkey or (703) 520-2490 from the United States to register their pickup locations. We would like to remind you that there is no alternative way to receive your approved visa documents.

A map of all PTT offices in Ankara is posted on this web page for your convenience.

Once a PTT office is selected, this location will be used for all mail correspondence between the Consular Section and the applicant.